You have sent me the wrong power charger that is not the same in the photo and it does not work. I have tried to contact you via phone and email to want a refund and I have not received a response till now. This is very upsetting to work with a company who is not responsive.
worked one time and stopped. So far customer service has not found a solution.
It’s a power charger and it charges, so it would appear to be meeting expectations. It took more than two weeks to ship, which would seem excessive.
My daughter lost the power cord somehow so plugged another cord in and it didn’t work so I was hoping the power cord would work but sadly she must’ve fried the head unit and they don’t just sell a new head unit so I guess it’s useless now. Anyways I’m guessing the cord works fine and it arrived in a timely matter.
Unfortunately it appears that the power supply was not the problem and our expensive super deker is broken. This is especially difficult for our son now with the lockdown