We had an issue with our Superdeker. I contacted the company and spoke with Jantzen Ray. Jantzen was very professional and very helpful. With his assistance my family is receiving a new product.
What a great tool to improve stick handling skills while playing and having fun!
It works absolutely perfectly. No glitch. Surface is perfect.
This is an outstanding product supported by the same level of client service.
I could not have hoped for a better gift that the whole family seems to enjoy.
Have had it for a few weeks now and our kids are enjoying using it
Santa brought a SuperDeker for our two young hockey dudes, and immediately they were hooked. We watched it translate to newfound confidence on the ice, and they were thrilled. Unfortunately it suffered an electrical issue, but Jantzen (customer service Jedi) jumped all over it and had our boys hitting high scores again in no time. Absolutely great to deal with, a breath of fresh air in a sometimes frustrating world of e-commerce. Thx SuperDeker, and a special shout-out to Jantzen!
Shoutout to JANTZEN for fixing my son up with a superdeker that works!!! We bought my son a superdeker for his birthday and within the first 2 uses, it started freezing and wouldn't allow him to continue using it. Being in Canada, the return policy was much more difficult. JANTZEN made it right and just sent a brand new one. My son was over the moon. Thank you for going above and beyond.